Hey Boss 👋
Yay! You have a client who has booked an appointment with you. Email confirmations have gone out and you are prepping yourself for your appointment. Suddenly, you realize that you have a conflict at that time. What to do? You don't want to lose this new client (and the potential $$).
Simple, Book Like A Boss offers a Rescheduling option. Let me show you.
Rescheduling in action 👇
Or read our walkthrough 🤓
On your Dashboard, you will see the list of orders that you have. This includes Appointments and Services that have been booked.
Select the one you would like to reschedule by clicking on the eye symbol
The order will open, and you'll see all the info regarding that booking. If you scroll down a bit you will see a Reschedule button.
Click on Reschedule and you will be directed to a calendar of availability. Here you can choose the new date and time yourself or leave that option up to your client, we provided a space for you to leave a message if you like.
Your client will receive a confirmation email and your calendar will be updated or will receive your message in an email and be prompted to select a new date and time.
You won't have to do anything else. The previous appointment time will be deleted from your calendar. And once the client has re-booked the new details will be added to your calendar.
Still got a question? 🤚
If you still have any questions, feel free to get in touch using the yellow chat icon in the bottom-right corner of your screen. We’re here to help.
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