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Can I limit re-schedules and cancellations?
Can I limit re-schedules and cancellations?

Find out what you can do to minimize customer re-schedules and cancellations

Nachum Kligman avatar
Written by Nachum Kligman
Updated over a week ago

Hey Boss 👋

One of the main goals of BLAB is to make every Boss's time more efficient and productive. Running a business is hard work and an investment of your finances, energy and time. It is super frustrating when a customer who has booked with you decides to cancel last minute. Though that is the customer's prerogative, there are a few steps that you, as a Boss, can take to limit this from happening.

Here's what you can do 👌

  1. Enter the settings for Appointment/Product.

  2. Scroll down until you see "Cancel and Reschedule Period"

  3. You select the time frame that you would prefer. If a client wants to cancel under that time frame they will be unable to do so. They can contact you and request a cancellation.

* Note that this does not apply to group bookings

This was a highly requested feature. We hope that it will help Bosses limit client cancellations and help ensure that your valuable time is not wasted.

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