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What should I do if a referral doesn’t track correctly or a sale isn’t reflected in my affiliate dashboard?
What should I do if a referral doesn’t track correctly or a sale isn’t reflected in my affiliate dashboard?

Find out what to do if a referral or sale isn’t showing up in your affiliate dashboard.

Nachum Kligman avatar
Written by Nachum Kligman
Updated over 2 months ago

Hey Boss 👋

If you notice that a referral or sale hasn't tracked correctly, don't worry! We'll manually assign it to you.

Steps to resolve a missed referral or sale 🤔

  • Reach out to us via the Intercom chat widget.

  • Provide the following details:

    • Your referee's first and last name

    • The email address that your referee used to sign up to Book Like A Boss

    • Your affiliate account email

Once we have that, we’ll manually assign the reward to your account on your behalf.

Still got a question? 🤚

If you still have any questions, feel free to get in touch using the yellow chat icon in the bottom-right corner of your screen. We’re here to help.

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